Connect With Patrons. Streamline Processes.
Increase Revenue.
Our software gives patrons the experience they expect while offering powerful ticketing, fundraising, and membership features that are easy for both of you to use.
A Unified Platform
Unified Platform

IMAGINE one platform with everything you need for success

Eliminate the time-suck of tracking critical data across multiple platforms.

Your All-in-One Solution

Consolidate your systems into one seamless platform that integrates all the essentials, from CRM to ticketing and fundraising.

Simplified, Not Simplistic

Enjoy an intuitive platform designed to enhance efficiency without sacrificing advanced features.

Actionable Patron Insights

Leverage a complete view of patron interactions to deliver exceptional service and strengthen relationships.

Boost Revenue Growth

See an immediate increase in revenue by streamlining operations and leveraging tools that supercharge digital commerce and customer engagement.

Audience Experience

When it comes to features…

UpStage ticks all the boxes
Event Ticketing
Reserved Seating
General Admission
Daily & Timed Entry

Click. Buy. Done. With Upstage, ticket buying is made simple, fast, and patron-centered. UpStage is the first platform designed from the ground up to handle reserved seating and general admission ticketing for in-person, virtual, streaming, and hybrid events; all from a mobile-first design platform.

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Subscriptions
Fixed
Choose Your Own
Flex Packages

Click. Subscribe. Done. UpStage can manage fixed or flexible, one-off or renewable, and everything in between. It doesn’t matter if you call them subscriptions, ticket packages, bundles, or combo packs, UpStage can handle it. And for your core subscribers, we offer powerful roll-over seat functionality.

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Digital Tickets
QR Code & App Based
Email Delivery
Print At Home

Scan. Redeem. Enjoy. As a digital first ticketing platform, we’ve designed a simple experience for patrons from all demographics to manage and use their tickets however works best for them. Everything is accessible in their app or they can print from home or use the version sent via email. If needed, we can connect your BOCA or receipt printer.

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Fundraising
Single Donations
Recurring Donations
Donor and Grant Management

Click. Donate. Done. UpStage provides unrivaled functionality for creating fast and mobile friendly single and recurring giving options. Let donors choose recurring intervals that work best for them instead of being forced into old-school giving frequencies.

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Memberships
Singe And Groups
Recurring And Fixed Term
Individual Or Shared Benefits

Click. Join. Done. Increase engagement, boost revenue, and offer benefits patrons want. Power your membership functionality with automated access control to content, products, or member discounts. An innovative membership product wizard makes it easy to set up one-off or recurring billing schemes.

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User Management
Guest Purchasing
Seamless Checkout
Account Creation Connects Past Orders

Click. Convenient. Secure. UpStage prioritizes patron convenience by offering flexible checkout options. Guests can easily purchase tickets without creating an account, while registered users enjoy the seamless ability to complete orders without signing in while still having their purchases linked to their account. For added control, you can require registration for specific products or events, ensuring you capture valuable patron information for future engagement.

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Reporting
Simple Report Creation
Powerful Data Visualization
Export, Print, and Sync to MailChimp

Report. Research. Action. UpStage provides the tools you need to analyze current and historical data, with the objective of improving strategic decision-making and providing a competitive advantage. There’s no need to hire dedicated database managers to find your data, our reporting and dashboard tools are designed to be used in real-world operating environments.

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Front Of House Joy
Powerful, Dedicated Box Office App
Lightning Fast Ticket Scanning
Stripe Powered Gateways

Click. Sell. Redeem. Box Office managers will enjoy cutting edge tools to get patrons through lines fast all while keeping an eye on real time event detail they need to make critical decisions. You can use any mobile device with a camera to scan tickets, the process is so fast, easy, and reliable volunteers or trained staff can use them with only minutes of training.

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Dedicated Patron Portal
Mobile First
Account Control
Ticket Access and Cross Selling

Register. Verify. Control. Personalizing the patron experience is a key element of creating long term relationships. Patrons are used to account experiences from Amazon, Google, and Apple so why would you provide them with something that doesn’t meet those same standards? UpStage provides an unparrelled user experience that makes patrons happy to come back.

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Automatized Benefits
Product & Transaction Based
Detailed Usage & Reporting
Easy To Create & Easy To Use

Click. Buy. Reward. Everyone loves it when they get a discount, the feeling that you’ve got something for nothing is a powerful tool, and UpStage provides so many great ways to reward your patrons with benefits that inspire engagement. Easily create a wide array of automated benefits structures that patrons can begin using immediately after purchasing an associated product.

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Email Communications
Direct MailChimp Integration
Customizable Transaction Emails
Intuitive Segmentation Tools

Segment. Sync. Engage. We’re all about making as easy as possible to send the right message to the right segments at the right time. Powerful transactional messaging and MailChimp sync that allows you to add tags at the time of export will make you more efficient and effective than ever.

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Support
Tailor Made Solutions
Step By Step Instructions
Dedicated Account Representative

Ask. Answer. Succeed. Imagine never hearing “read the instructions” in response to your help requests. And show of hands: who hates ticket based support that takes forever to reply? Then you’re going to love our unlimited training and customized instructions for each and every support inquiry using screenshots from your own dashboards and recorded zoom sessions.

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Why Upstage?

We Get It, Change Is Scary

We make the hard parts easy and you get a CRM your team will love using.

Cutting-Edge Technology, Without the Learning Curve

Say goodbye to clunky interfaces and hello to intuitive design. Our state-of-the-art tech stack isn’t just powerful, it’s a joy to use. Imagine a system that works as efficiently as you envision, freeing you to focus on your creative vision and achieve your goals.

Platform Overview
“In a constantly modernizing world, it is imperative for performing arts companies to keep pace with our entertainment ecosystem. Our patrons expect more of us now than ever before: more convenience, more integration, and more personalized attention.”
Ian Schipper
Box Office and Database Manager
Long Beach Opera
“The box office operations were smooth, and we got a nice comment from a patron who said they loved the ease of the interface. Any anxiety we had was quickly put to rest, due in no small part to the pre-event training. Thanks for a great first event!”
Nick Adams
Executive Director
Cantata Singers

Superior Customer Experience, For You and Your Patrons

Your patrons are used to buying experiences at Amazon, Google, and Apple. So why settle for a system that gives them anything less? UpStage delivers a seamless experience for ticket buyers and donors, while providing you with unparalleled support. It’s a win-win performance that keeps your audience coming back for encores.

Learn About Our Unmatched Support

Fresh Perspective, Unbounded by Legacy Thinking

We’re not weighed down by outdated industry norms. Our innovative approach means we’re free from the confirmation bias and bandwagon effect that plague older systems. With UpStage, you’re always one step ahead instead of trying to catch up by going slower.

See How We Put This Into Motion With Ticket Packages
“With Upstage, we’ve gained the confidence to move away from the antiquated subscription model, which research shows is becoming less and less popular with contemporary audiences, and into the world of customized ticket packages.”
Ian Schipper
Box Office and Database Manager
Long Beach Opera
Testimonials

Don’t take our word for it…

We know we’re only as good as what our users say, so go right to the source

Long Beach Opera

In a constantly modernizing world, it is imperative for performing arts companies to keep pace with our entertainment ecosystem. Our patrons expect more of us now than ever before: more convenience, more integration, and more personalized attention. Upstage allows us to provide all of these things to our patrons, while upholding all of these standards themselves. Our project manager and the Upstage team are constantly keeping up to date with the latest trends, research, and laws, even predicting future legislation and how we can all stay ethical with our use of data.

Ian Schipper
Box Office and Database Manager

Long Beach Opera

 In our Box Office, we are able to provide an experience just like one you’d find at Sofi Stadium or the Regency Village Theatre. The customized seating maps let us give our patrons more information when making their seating choices. With Upstage, we’ve gained the confidence to move away from the antiquated subscription model, which research shows is becoming less and less popular with contemporary audiences, and into the world of customized ticket packages. Our Opera patrons are now afforded the flexibility to create custom ticket packages, mixing and matching shows that fit their schedule and interests.

Ian Schipper
Box Office and Database Manager

Cantata Singers

Things went super swimmingly from our vantage point on opening night. The box office operations were smooth, and we got a nice comment from a patron who said they loved the ease of the interface. Any anxiety we had was quickly put to rest, due in no small part to the pre-event training. Thanks for a great first event!

Nick Adams
Executive Director
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