Features

When it comes to the critical features you need, UpStage checks all the boxes. Sell tickets, donations, subscriptions, memberships, and more.

When it comes to the mission-critical tools performing arts organizations need, UpStage delivers a comprehensive solution that transforms how you do business. From ticket sales and donations to subscriptions and memberships, our cloud platform seamlessly integrates every aspect of your operations.

We’re All About Click, Click, Done Simplicity
Platform Overview
CRM App: Mission Control for Administrators
Box Office App: Direct Sales Powerhouse
My.App: Your Patron’s Digital Happy Place
Ticket Scanning App: Entry Management

Click. Create. Sell. All you have to do is log in to access everything you need to create, publish, and manage.

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Event Ticketing
Reserved Seating
General Admission
Daily & Timed Entry

Click. Buy. Done. With Upstage, ticket buying is made simple, fast, and patron-centered. UpStage is the first platform designed from the ground up to handle reserved seating and general admission ticketing for in-person, virtual, streaming, and hybrid events; all from a mobile-first design platform.

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Subscriptions
Fixed
Choose Your Own
Flex Packages

Click. Subscribe. Done. UpStage can manage fixed or flexible, one-off or renewable, and everything in between. It doesn’t matter if you call them subscriptions, ticket packages, bundles, or combo packs, UpStage can handle it. And for your core subscribers, we offer powerful roll-over seat functionality.

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Fundraising
Single Donations
Recurring Donations
Donor and Grant Management

Click. Donate. Done. UpStage provides unrivaled functionality for creating fast and mobile friendly single and recurring giving options. Let donors choose recurring intervals that work best for them instead of being forced into old-school giving frequencies.

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Memberships
Singe And Groups
Recurring And Fixed Term
Individual Or Shared Benefits

Click. Join. Done. Increase engagement, boost revenue, and offer benefits patrons want. Power your membership functionality with automated access control to content, products, or member discounts. An innovative membership product wizard makes it easy to set up one-off or recurring billing schemes.

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Digital Tickets
QR Code & App Based
Email Delivery
Print At Home

Scan. Redeem. Enjoy. As a digital first ticketing platform, we’ve designed a simple experience for patrons from all demographics to manage and use their tickets however works best for them. Everything is accessible in their app or they can print from home or use the version sent via email. If needed, we can connect your BOCA or receipt printer.

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User Management
Guest Purchasing
Seamless Checkout
Account Creation Connects Past Orders

Click. Convenient. Secure. UpStage prioritizes patron convenience by offering flexible checkout options. Guests can easily purchase tickets without creating an account, while registered users enjoy the seamless ability to complete orders without signing in while still having their purchases linked to their account. For added control, you can require registration for specific products or events, ensuring you capture valuable patron information for future engagement.

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Business Intelligence
Simple Report Creation
Powerful Data Visualization
Export, Print, and Sync to MailChimp

Report. Research. Action. UpStage provides the tools you need to analyze current and historical data, with the objective of improving strategic decision-making and providing a competitive advantage. There’s no need to hire dedicated database managers to find your data, our reporting and dashboard tools are designed to be used in real-world operating environments.

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Front Of House Joy
Powerful, Dedicated Box Office App
Lightning Fast Ticket Scanning
Stripe Powered Gateways

Click. Sell. Redeem. Box Office managers will enjoy cutting edge tools to get patrons through lines fast all while keeping an eye on real time event detail they need to make critical decisions. You can use any mobile device with a camera to scan tickets, the process is so fast, easy, and reliable volunteers or trained staff can use them with only minutes of training.

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Dedicated Patron Portal
Mobile First
Account Control
Ticket Access and Cross Selling

Register. Verify. Control. Personalizing the patron experience is a key element of creating long term relationships. Patrons are used to account experiences from Amazon, Google, and Apple so why would you provide them with something that doesn’t meet those same standards? UpStage provides an unparrelled user experience that makes patrons happy to come back.

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Automatized Benefits
Product & Transaction Based
Detailed Usage & Reporting
Easy To Create & Easy To Use

Click. Buy. Reward. Everyone loves it when they get a discount, the feeling that you’ve got something for nothing is a powerful tool, and UpStage provides so many great ways to reward your patrons with benefits that inspire engagement. Easily create a wide array of automated benefits structures that patrons can begin using immediately after purchasing an associated product.

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Email Communications
Direct MailChimp Integration
Customizable Transaction Emails
Intuitive Segmentation Tools

Segment. Sync. Engage. We’re all about making as easy as possible to send the right message to the right segments at the right time. Powerful transactional messaging and MailChimp sync that allows you to add tags at the time of export will make you more efficient and effective than ever.

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Website
Award Winning Designs
CRM Event Sync
Beautiful On All Devices

Sync. Sell. Engage. No need to pay a web developer to integrate our system because we are the web developer! Everything already works together saving you big $ on your budget.

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Support
Tailor Made Solutions
Step By Step Instructions
Dedicated Account Representative

Ask. Answer. Succeed. Imagine never hearing “read the instructions” in response to your help requests. And show of hands: who hates ticket based support that takes forever to reply? Then you’re going to love our unlimited training and customized instructions for each and every support inquiry using screenshots from your own dashboards and recorded zoom sessions.

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Choose Your Next Step

Patron Portal Demo

Dive deep into the patron experience with our interactive demo! We're the only provider that offers a patron demo that simulate real-world scenarios by registering, browsing events, purchasing tickets (single, packages, memberships, donations), and completing a checkout (guest or registered). Use the provided dummy credit card info in the checkout and experience our seamless process, from browsing to receiving automatic day-of ticket emails, just like your real patrons will!
Visit The Public Patron Portal Demo
Purchase as a guest or register an account.
Simulate real patron journeys.
Test all product types & automatic benefits.

Personalized Platform Demo

Go behind the scenes with a personalized consultation designed to show you how your organization will benefit from using UpState. We’ll walk you through UpStage’s CRM, Box Office point of sale, and patron portal apps, revealing how our integrated solution can address your most pressing operational pain points.
Schedule A Personalized System Demo
Experience event mgt and sales processes.
Explore every part of our reporting tools.
Invite any number of team members.
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