CRM

Click. Create. Sell. Experience the ease, security, and reliability of working with UpStage CRM. All you have to do is log in to access everything you need to create, publish, and manage.

Overview

Our CRM Ecosystem

UpStage takes advantage of the same cutting edge database environment as Amazon. The result is a fast and flexible database architecture that provides the best possible end user experience.

While all your data lives in the same place, we’ve created a unique ecosystem that provides different user interfaces and features for each user group: admins, box office managers, front of house staff, and most importantly, your patrons. Those interfaces live as four distinct web apps, which means all you need to access them is an internet enabled browser.

My App

A patron portal where users find meaningful engagement with the system. Purchase and manage tickets, access virtual and streaming content, and manage their memberships and ticket packages. Learn More

CRM App

Provides admin level users access to every part of the system. Brings everything box office, development, marketing, outreach, and education team members need together in one cohesive location.

Box Office App

A front of house management tool where managers can process payments for any show in the system by selling tickets directly from the app. Print, send tickets digitally, or redeem tickets at the time of sale. Learn More

Ticket Scanning App

A dedicated gate control and admissions app. No special hardware required, our cutting-edge ticket scanning app works on any Apple or Android powered smartphone. Learn More

Cloud Based

A Fully Hosted And Managed Service

Designed especially for arts organizations, no other system gives you so much while keeping things so simple. UpStage eliminates the need for expensive investments in hardware and specialized database managers.

Research-Driven Results

Features That Make Admins Happy

Reports & Dashboards

Create stats driven reports or use powerful ready to use reports for analyzing must-have business intelligence. Visualize sales trends and discover when to act in order to maximize revenue.

Data Table Reports

Data Visualization

Report Exporting

User Management

Build long-lasting relationships with patrons using features that allow you to create more personalized experiences based on their engagement history. Expand your reach by creating household, groups, and company connections.

Assign Tags

Transaction History

At-A-Glance Revenue Performance

Manage Orders

Manage orders, donations, and ticket management in one place. Keep communication channels open with patrons by sending ticket emails and copies of their digital receipts.

Cancel and Refund Tickets

Modify Recurring Giving

Detailed Transaction Data

Product Management

Create ticket types, taxes and fees, membership products, ticket packages, and ticket add-ons. Customize the way products are displayed for purchase using our powerful product page creator.

Real-Time Editing

Product Page Creator

Intuitive Listings and Filters

Event Management

All the flexibility you need to sell tickets to a wide variety of event types, each with their own unique sales needs. When setting up an event’s seating, you’ll have a wealth of options for handling everything from on-sale and stop dates, special/early access for members, as well as applying automatic discounts and perks.

Reserved Seating

General Admission

Daily & Timed Entry

Benefit Products

Easily create a wide array of automated benefits structures that patrons can begin using immediately after purchasing an associated product. Give subscribers automatic single ticket discounts, provide members with vouchers and discounts, and even offer automatic fee waivers. If that weren’t enough, you can also design a wide array of traditional promo codes and credits.

Product & Transaction Based

Detailed Usage Tracking & Reporting

Easy To Create & Easy To Use

Fundraising Tools

Create any variety of donation products and use the powerful donation page creator to craft the perfect message. Take a deeper dive into grant, donor, and pledge tracking tools.

Single Donations

Recurring Donations

Donor Development

Admin Tools

Why be satisfied with a “one size fits none” solution? We offer a wealth of simple to use admin tools that allow you to craft a perfect user experience. Customizing email receipts, creating upsells and featured products for the My App home page, enabling guest checkout, and adding cart donations are just a few of the customizations at your disposal. Power data importer tools help you keep all of your data in one place.

User & Transaction Importers

Checkout Customizer

Customize Transactional Messages

Let's Collaborate

Fully Customizable

If there's anything you're looking for that isn't already a default feature, we can see what our remarkable team of engineers can do to make your idea a reality. Whether it's a new feature, some advanced automation, or a minor tweak we are always happy to explore what can be accomplished.

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Jan 23-26, Seattle WA

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