Patron Portal

Empower. Engage. Elevate. Personalizing the patron experience is a key element of creating long term relationships. Patrons are used to account experiences from Amazon, Google, and Apple so why would you provide them with something that doesn’t meet those same standards?

A patron’s journey begins long before they step through the theater doors. Their initial interaction with your organization, whether it’s purchasing tickets online, managing their account, or accessing their tickets, sets the stage for their overall experience. UpStage provides an unparalleled user experience that provides patrons with an experience that will make them happy to come back.

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Make It About Them

Give Patrons An Experience That Brings Them Back

Your patron portal is more than just a ticketing system; it’s the face of your organization. It’s where patrons interact with you, manage their accounts, and build relationships with your brand.

Imagine a patron trying to find their tickets for tonight’s performance. They’re fumbling with emails, frustrated and losing precious time. Now imagine that same patron effortlessly accessing their tickets on a sleek, user-friendly portal. This is the UpStage difference.

We understand that today’s patrons expect the same seamless, intuitive experiences they get from Amazon, Google, and Apple. Our portal is built with this in mind. It’s designed to be a joy to use, not a source of frustration.

Using a mobile first design, we created a user interface that hands power and control to the patron. All of their critical information is available at their fingertips right when they need it.

Intuitive Navigation

Forget clunky interfaces and confusing menus. UpStage puts the most important information front and center.

Patrons can quickly find their tickets, view upcoming events, and check their membership status with a few simple clicks.

Upon login, patrons see their next upcoming event. A single tap on the event card displays their ticket.

Our intuitive navigation helps patrons easily find what they need with minimal effort.

Patrons can easily find an purchase tickets for upcoming events,

Ticket Bliss

Access tickets anytime, anywhere. Our mobile-first design ensures a seamless experience across all devices. Patrons can easily download tickets, share them with friends, and even manage their orders with a few taps.

Custom Recommendations

UpStage empowers admins to strategically showcase the events that matter most. Go beyond basic recommendations. Admins have full control over which events are prominently featured on each patron’s dashboard. This allows you to highlight special offers, upcoming premieres, or any event you want to bring to the forefront, ensuring maximum visibility and driving ticket sales.

Account Harmony

Empower your patrons with control. They can easily update their information, manage subscriptions, and even modify recurring transactions. This self-service approach saves time for both patrons and your staff.

Emotional Intelligence

How A Little Celebration Boosts Customer Satisfaction

Based on our nine-month user research project, we discovered that a simple touch of UI magic can significantly enhance the patron experience. A key finding revealed that patrons felt a greater sense of satisfaction and confidence when a celebratory confetti boom animation triggered after a successful transaction.

This seemingly small gesture taps into powerful psychological principles, reinforcing the patron’s positive decision and creating a more memorable and enjoyable purchasing experience. The confetti boom can be easily enabled or disabled within your settings, allowing you to customize the experience to your organization’s preferences.

Choose Your Next Step

Patron Portal Demo

Dive deep into the patron experience with our interactive demo! We're the only provider that offers a patron demo that simulate real-world scenarios by registering, browsing events, purchasing tickets (single, packages, memberships, donations), and completing a checkout (guest or registered). Use the provided dummy credit card info in the checkout and experience our seamless process, from browsing to receiving automatic day-of ticket emails, just like your real patrons will!
Visit The Public Patron Portal Demo
Purchase as a guest or register an account.
Simulate real patron journeys.
Test all product types & automatic benefits.

Personalized Platform Demo

Go behind the scenes with a personalized consultation designed to show you how your organization will benefit from using UpState. We’ll walk you through UpStage’s CRM, Box Office point of sale, and patron portal apps, revealing how our integrated solution can address your most pressing operational pain points.
Schedule A Personalized System Demo
Experience event mgt and sales processes.
Explore every part of our reporting tools.
Invite any number of team members.
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