One License. One Flat Fee. Unlimited Potential.
Pricing Transparency
Your Success = Your Revenue
Unlike other providers that take a cut of every ticket, we charge just one annual fee. Process unlimited transactions through your own payment gateway, so every dollar from every ticket sale goes directly into your account. Your earned income determines your tier, and donations don’t count.
Predictable Costs, Unlimited Growth
No need to worry about transaction fees eating into your margin as you sell more tickets. Your annual fee stays the same all year, even if you exceed your revenue tier. Grow confidently knowing your costs won’t suddenly spike with your success.
Built Around Your Budget
We understand nonprofits need predictability. Our pricing tiers increase in manageable $50k steps, with increases of less than 2% between tiers. This means you can forecast costs accurately and scale smoothly as your organization grows.
Everything Included, Nothing Hidden
Your annual license includes it all: comprehensive support, regular platform updates, and complete data migration. We’ll even handle your payment gateway setup and MailChimp integration. No surprise fees, no extra charges – just everything you need to succeed.
Room to Grow
Add as many patron accounts as you need – there’s no limit and no extra cost. Whether you’re managing a hundred patrons or ten thousand, your price stays the same. We succeed when you succeed. 🙌
Start Strong, Scale Confidently
From day one, you get everything: full platform access, concierge-level support, and seamless data migration. Your annual license covers all the tools, support, and features you need to focus on what matters – growing your impact, not managing software costs.
Fair, Transparent, and Forward-Thinking
We designed this pricing model specifically for nonprofits. By basing fees on earned income (excluding donations), we ensure our platform remains accessible while growing with you. No technical barriers, no integration headaches, no percentage-based fees eating into your revenue – just straightforward pricing that makes sense.
Our Clients Don’t Just Pay Less, They Earn More.
By streamlining your operations and maximizing earned income opportunities, Upstage delivers superior ROI compared to other nonprofit CRMs. While our pricing is typically lower, the real value comes from increased efficiency and revenue growth.
Want To See How Much You Can Save?
Provide your information below for a free, personalized analysis of how Upstage can improve your bottom line. We’ll email you a custom CRM Impact Report within two business days.
Third Party Provider Fees
That’s why we make it clear right here in the pricing page what other sorts of expenses you can expect when using UpStage. Most of these are related to our commitment that we will never become the middleman for your revenue. As such, you can rest easy knowing you’ll never have piggy-back fees with hidden mark-ups related to payment gateway and email marketing providers. Past that, there are some required, recommended, and optional decisions related to technical and hardware requirements such as computers, mobile phone scanning devices, and printers.
Payment Gateway
We recommend using Stripe for payment processing. The account in your organization’s name which means you can take advantage of their nonprofit discounts. There are $0 start-up costs, pricing is simple, and only applied to successful transactions. All costs related to integrating Stripe are included and if you prefer using a different payment gateway provider, we’re happy to accommodate and can provide a quote for that customization.
MailChimp
UpStage syncs with MailChimp, which serves as our recommended email marketing provider. They offer several pricing plans to meet a variety of needs and UpStage uses their transactional email service to generate all of your automated messages. MailChimp offers nonprofit discounts and most users won’t need more than the first few tiers of transactional email plans. Users are welcome to use a different provider and we can provide a quote for that customization.
Credit Card Terminals
Purchasing a credit card terminal directly from Stripe will allow you to process credit card payments in real-time with swipe, tap, and chip options. UpStage handles all of the set up and connectivity. We’re happy to consider non-Stripe devices and can provide a quote for customization.
Computer Hardware
Since UpStage is cloud based, it runs in a browser. That means you can all of UpStage’s web apps using any device running it’s a PC, Mac, iOS, Android, and even Linux! We recommend using a desktop or laptop device to access the CRM app while Wi-Fi enabled tablets with cameras are ideal for the Box Office and Ticket Scanning apps
Mobile Ticket Scanners
UpStage maintains a list of mobile devices we recommend using with our Ticket Scanning app. Android and iOS devices are available to fit every budget and in addition to any hardware cost, UpStage charges a $75/year fee for each device that connects to the Ticket Scanning app.
Ticket Printers
UpStage prints receipts and tickets using any standard letter-size printer. For in-person sales environments, you can purchase a dedicated receipt printer or even use a good ‘ol BOCA printer. Once we know which devices you want to consider, we can provide a quote for that custom connectivity.
