UpStage Technologies and Columbia College Chicago Prove the Best Education Happens When Students Break Things (Then Tell You How they think they should be Fixed)

October 21, 2025

Chicago, IL – UpStage Technologies, a leading provider of ticketing and CRM solutions for the performing arts industry, is pleased to announce the continuation of its educational partnership with Columbia College Chicago for the Fall 2025 semester.

This semester, students enrolled in the Box Office Management course will participate in an enhanced, hands-on analysis project designed to provide practical experience with industry-standard ticketing software. The program combines individual skill development with collaborative learning, preparing students for real-world box office management roles.

Course Structure:
Students will work with UpStage’s ticketing and CRM platform through a structured learning approach:

  • Individual exploration using a comprehensive Admin Competency Checklist
  • Hands-on practice with patron management, event setup, creating ticket packages, ticketing operations, and pricing strategies
  • Collaborative group analysis and feedback compilation
  • Direct presentation of usability findings to UpStage Technologies leadership

“This partnership exemplifies our commitment to preparing students through experiential learning,” said Philippe Ravanas, Professor, Columbia College Chicago. ” Working with UpStage gives our students invaluable exposure to the tools they’ll use throughout their careers in arts management.”

“We’re excited to work with another cohort of Columbia students this fall,” said Drew McManus, CEO of UpStage Technologies. “Their fresh perspectives consistently help us refine our platform, while they gain practical skills that will serve them well in the performing arts industry.”

The Fall 2025 collaboration continues to strengthen the connection between academic preparation and industry practice, ensuring students graduate with relevant, marketable skills. 

For more information about UpStage Technologies and its commitment to education, visit https://upstagecrm.io. To learn more about Columbia College Chicago’s School of Business and Entrepreneurship, visit https://www.colum.edu/academics/business-and-entrepreneurship.

About UpStageCRM:

UpStage Technologies is a cloud-based Ticketing CRM platform designed to streamline operations and enhance patron engagement for performing arts organizations of all sizes. With its user-friendly interface, comprehensive features, and dedication to customer support, UpStage empowers arts organizations to thrive in today’s competitive environment.

upstagecrm.io - primary website
my.upstagecrm.io - patron portal public demo

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