Right MEssage, Right Time

The Day-of Ticket Email: A Ticketing CRM Must-Have

Brought to you by UpStage's CEO, Drew McManus

A Ticketing CRM is a vital tool: it streamlines operations, manages sales, and ensures a smooth experience for both event organizers and attendees. One crucial feature that often goes overlooked is the automatic day-of ticket email. This seemingly simple message can significantly enhance the attendee experience and reduce customer support inquiries by delivering exactly the message they want at the time when they are looking for it.

Key Benefits of the Day-of Ticket Email:

  • Convenience: Provides easy access to digital tickets on the day of the event.
  • Reminders: Reinforces important event details like parking, entry procedures, and last-minute updates.
  • Revenue Opportunities: Promotes merchandise, VIP upgrades, or other relevant offers.
  • Customer Satisfaction: Ensures a smooth and hassle-free attendee experience.

In the end, the day-of email is a no-brainer for any event organizer. It's like giving your attendees a warm hug and a friendly reminder on the big day. So, why not make it happen?

The automatic day-of email is a valuable feature that every ticketing CRM should offer. By delivering the right message to the right people at the right time, you can enhance the attendee experience, reduce customer support inquiries, and drive additional revenue. It's a small but impactful detail that can make a big difference in the success of your events.

At UpStage, we not only provide a Day-Of Ticket Email as a default feature, but we also provide the ability to customize the email subject line and add as much free form content in the message you need.