Feature Suite Video Tour

Boxoffice Dashboards and Reports

Sales dashboards and reporting is where admins analyze ticket sales across dedicated box office dashboards and build, save, and share custom patron reports using a remarkably user-friendly wizard and refining reports with AI-assisted analysis with direct Mailchimp export.

Playlist · 1 video

Boxoffice Dashboards Overview.mp4

Users and Connections

Your patrons aren’t just names in a database. They’re households, companies, and communities with shared history and shared benefits. Users and Connections gives admins complete access to individual user profiles while making it easy to create the relationships that matter: households, groups, and companies. These connections let the system track cumulative revenue across everyone in that circle and automatically share benefits where they apply. One patron. One family. One complete picture.

Transactions

Every sale tells a story. Transactions dashboards allow admins read it, manage it, and fix it when needed. Access full order details, resend receipts, process cancellations, and make edits without breaking a sweat. Recurring transactions get their own dedicated space, with dynamic information tied directly back to the original transaction that started the cycle. Pause it, edit it, cancel it. You’re in control.

Products

Before a ticket can be sold, it has to be built. Products is where that happens. Admins create ticket templates, add-ons, taxes, and fees, all interconnected so changes ripple through intelligently. Memberships, ticket packages, and their corresponding sales pages for my.app live here too. Publish an event with tickets attached and ticket products are generated automatically: ready for title changes, pricing adjustments, and access configuration. Everything your earned income bottom line needs, in one place.

Events

No event happens without infrastructure. Events dashboards give admins everything they need to build it. Create and edit general admission or reserved seating events, manage venues, and design Seating Chart templates that become the foundation for your sales maps. Attach tickets to seats, apply seating options, and build as many pricing configuration maps as your productions require. Once a seating chart template connects to a published event, Seating Chart products are generated and fully editable: which tickets, which seats, which options. Your venue, your rules.

Benefits

The right incentive at the right moment changes everything. Benefit dashboards are where admins create the tools to make that happen. Build ticket vouchers, promo codes, purchase discounts, and fee waivers, all attachable directly to products so patrons receive them automatically at purchase. Credits work differently: admins create and assign them to users manually, giving your team precise control when the situation calls for it. Access every gift card sale and manage existing gift card purchases from a single dashboard. Whether you’re running a flash promotion or rewarding a specific patron, the tools are here and ready.

Fundraising

Fundraising is the lifeblood of nonprofit performing arts. This dashboard gives admins a complete development toolkit: create funds, campaigns, and donation products for both one-time and recurring giving. Build Donation Pages and assign products directly to my.app for seamless patron giving. Manage door cultivation, grants, and pledges without jumping between systems. When tax season arrives, the bulk tax letter wizard handles the heavy lifting so your team doesn’t have to.

Admin Tools

This is where your system becomes yours. Admin Tools puts global configuration in admin hands: transaction message values, navigation menus, checkout settings, event listing appearance, and my.app layouts. The user merge tool keeps your database clean when duplicates happen. Need to bring in data from outside? Bulk import tools cover users, transactions, no-email users, and tag assignments. Admins also create and manage all user and product tags here, the taxonomy that makes everything else smarter.