INFORM, ENGAGE, DELIGHT

3 Things Your Ticketing CRM Needs To Start A Patron’s Event Experience Before They Even Arrive

November 13, 2024

Brought to you by UpStage’s CEO, Drew McManus

A great Ticketing CRM isn’t just about selling tickets. It’s about setting the stage for a positive event experience. Here are three ways a ticketing CRM can help:

1. Personalized Communications

  • Tailored Messages: It should be one-click easy to push the entire list of ticket buyers as a tagged segment into your email marketing platform to send personalized emails.
  • Right Message, Right Time: Send ticket buyers their digital tickets the day of the event with an automatic day-of ticket email.

2. Easy Access to Information

  • User-Friendly Patron Portal: Provide a simple and intuitive online portal where buyers can access their tickets, event details, and important information.
  • Mobile Optimization: Provide a simple and intuitive online patron portalthat is fully optimized for mobile devices, allowing buyers to access information on the go.
  • Right Information, Right Time: Empower buyers by putting their digital ticket on their home page after logging in so they don’t even need to break stride while walking into the venue.

3. Seamless Check-in

  • Digital, Mobile Ticketing: Implement mobile ticketing to reduce paper waste and streamline the check-in process.
  • Fast QR Code Scanning: Utilize efficient QR code scanning technology to expedite entry and minimize wait times.

UpStage streamlines operations and delights attendees.

We empower organizations to deliver exceptional experiences from the moment a ticket is purchased so your patrons are already in a good place before they experience the first moment of your event. All of the key features above are default functionality, no add-ons, no third-party providers, and no extra cost.

Choose Your Next Step

Patron Portal Demo

Dive deep into the patron experience with our interactive demo! We're the only provider that offers a patron demo that simulate real-world scenarios by registering, browsing events, purchasing tickets (single, packages, memberships, donations), and completing a checkout (guest or registered). Use the provided dummy credit card info in the checkout and experience our seamless process, from browsing to receiving automatic day-of ticket emails, just like your real patrons will!
Visit The Public Patron Portal Demo
Purchase as a guest or register an account.
Simulate real patron journeys.
Test all product types & automatic benefits.

Personalized Platform Demo

Go behind the scenes with a personalized consultation designed to show you how your organization will benefit from using UpState. We’ll walk you through UpStage’s CRM, Box Office point of sale, and patron portal apps, revealing how our integrated solution can address your most pressing operational pain points.
Schedule A Personalized System Demo
Experience event mgt and sales processes.
Explore every part of our reporting tools.
Invite any number of team members.
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