Features, functionality, and service may be the foundation of a good Ticketing CRM but there’s another component most organizations overlook: the contact. 📜
The allure of a multi-year CRM contract seems clear: discounts, stability, peace of mind. But hold on! Before you lock yourself into a multi-year deal, consider this: your business needs are dynamic, long-term contracts can prevent you from implementing changes when they are needed most.
Here’s why one-year agreements are the smarter, safer choice:
- Future-Proofing Your Investment: New features, integrations, and security protocols emerge regularly. One-year agreements help you avoid being stuck with a complacent provider offering outdated technology.
- Building Trust First: Multi-year contracts can feel like a leap of faith. Would you decide to get married based on a dating profile and some online chats? A one-year agreement allows you to build trust with the provider first.
- Unhappy with the Service? Exit Gracefully: A one-year agreement allows you to walk away if you’re not satisfied, without feeling locked into a costly mistake.
- Negotiate with confidence:: After a successful year, you’ll have a stronger negotiating position and can leverage your positive experience to negotiate better terms for a multi-year commitment.
Multi-year contracts are not inherently bad, but they should be a reward for a proven track record, not a gamble on an unknown future. 🎰
This is why UpStage offers all new users a one-year agreement that provides flexibility and peace of mind to choose the right CRM for your business, both now and in the future.
Remember, your Ticketing CRM is a partner, not a prison. 🚨
Choose a contract that fosters trust, adaptability, and long-term success for your business.